Frequently Asking
Questions
General Questions
Can I play the same escape room more than once?
Are there NPCs in your escape room themes?
Are there age restrictions?
What do the ratings 14A, PG, and G mean for your escape room themes?
How many people can play in one room?
How long does an escape room experience last?
What is an NPC?
Are there NPCs in your escape room themes?
What if we get stuck on a puzzle?
Are the escape rooms scary?
Where is INBLACK Escape Room in Markham–Unionville?
Why choose INBLACK Escape Room?
Who can play in an escape room?
How do I register for membership at INBLACK ESCAPE?
What is an escape room?
Do you offer horror escape rooms?
Why choose INBLACK ESCAPE?
What are your business hours?
Do you offer horror escape rooms?
How long does an escape room experience last?
How difficult are the escape rooms?
What happens if we don’t escape in time?
Where is INBLACK Escape Room in Markham–Unionville?
How many themes do you have?
Booking & Pricing
How do I book a game?
How much does it cost?
Do you accept walk-in?
Do you offer gift cards, coupons, or store credits?
What if I don’t know how many people are coming?
Will my group be playing with others?
Do you offer discounts?
Cancellation & Rescheduling
Can I reschedule or cancel my booking?
Accessibility & Safety
Are escape rooms physically demanding?
Do we actually get locked in a room?
Is your facility wheelchair accessible?
Is it safe for me to play if I have a health condition?
Wouldn't this game be more fun if we were drunk or high?
Can I bring personal items, including knives or religious items, into the escape room?
Special Events & Corporate Bookings
Can we book an escape room for a private event?
Do you offer team-building events for large groups or businesses?
Are your escape rooms good for team building?
Store Policies & Guidelines