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Frequently Asking
Questions
Booking & Pricing
How do I book a game?
How much does it cost?
Do you accept walk-in?
Do you offer gift cards, coupons, or store credits?
What if I don’t know how many people are coming?
Will my group be playing with others?
Do you offer discounts?
Cancellation & Rescheduling
Can I reschedule or cancel my booking?
Accessibility & Safety
Are escape rooms physically demanding?
Do we actually get locked in a room?
Is your facility wheelchair accessible?
Is it safe for me to play if I have a health condition?
Wouldn't this game be more fun if we were drunk or high?
Can I bring personal items, including knives or religious items, into the escape room?
Special Events & Corporate Bookings
Can we book an escape room for a private event?
Do you offer team-building events for large groups or businesses?
Are your escape rooms good for team building?
Store Policies & Guidelines
What time should my group arrive?
What happens if I arrive late?
What should we wear?
Do I need to bring anything with me to escape?
Can I take photos or videos inside the escape room?
Can I bring my phone inside the escape room?
Are food and drinks allowed inside?
Where can I keep my belongings?
What happens if I damage props, break the rules, or behave inappropriately?
Still have questions?
General Questions