Frequently Asking
Questions
Store Policies & Guidelines
Q: What time should my group arrive?
Q: What happens if I arrive late?
Q: What should we wear?
Q: Do I need to bring anything with me to escape?
Q: Can I take photos or videos inside the escape room?
Q: Can I bring my phone inside the escape room?
Q: Are food and drinks allowed inside?
Q: Where can I keep my belongings?
Q: What happens if I damage props, break the rules, or behave inappropriately?
Still have questions?
General Questions
Q: What is an escape room?
Q: Why choose INBLACK ESCAPE?
Q: Are there age restrictions?
Q: What do the ratings 14A, PG, and G mean for your escape room themes?
Q: How many people can play in one room?
Q: How long does an escape room experience last?
Q: What is an NPC?
Q: Are there NPCs in your escape room themes?
Q: How difficult are the escape rooms?
Q: What if we get stuck on a puzzle?
Q: Are the escape rooms scary?
Q: Who can play in an escape room?
Q: What happens if we don’t escape in time?
Q: Can I play the same escape room more than once?
Q: How do I register for membership at INBLACK ESCAPE?
Q: How many themes do you have?
Q: What are your business hours?
Booking & Pricing
Q: How do I book a game?
Q: How much does it cost?
Q: Do you accept walk-in?
Q: Do you offer discounts?
Q: Do you offer gift cards, coupons, or store credits?
Q: What if I don’t know how many people are coming?
Q: Will my group be playing with others?
Cancellation & Rescheduling
Q: Can I reschedule or cancel my booking?
Accessibility & Safety
Q: Are escape rooms physically demanding?
Q: Do we actually get locked in a room?
Q: Is your facility wheelchair accessible?
Q: Is it safe for me to play if I have a health condition?
Q: Wouldn't this game be more fun if we were drunk or high?
Special Events & Corporate Bookings
Q: Can we book an escape room for a private event?
Q: Do you offer team-building events for large groups or businesses?