• All sales are final. We do not offer refunds to your original payment method.
• If you cancel your booking more than 4 hours before your scheduled game, you will receive a full refund in the form of store credit.
• Less than 4 hours before your game starts, bookings are non-refundable and cannot be rescheduled.
• Store credit never expires and can be used to book any theme on our website.
• Please make sure the phone number on your online order is accurate. This number is required to access your user center, cancel bookings for store credit more than 4 hours before the game, use store credit for payment, and allow us to contact you when needed.





